Job Ref No:
JP239
Department:
Marketing
Location:
South Cheshire
T-T Pumps Ltd, one the UK’s market leading companies in the supply, manufacture, design, install and service of pumping equipment, is looking for a dynamic and motivated individual to join their Marketing team.
We are seeking a proactive and technically capable Magento 2 eCommerce Specialist to manage, optimise, and continuously improve our online store. This role combines technical troubleshooting, digital marketing, CRM management, content updates, and performance analysis to drive online growth and enhance customer experience.
REQUIREMENTS
- Magento 2 Website Management
- Troubleshoot and resolve technical website issues within Magento 2, liaising with third-party developers and vendors where required
- Support website testing (UAT), identify bugs, and report usability issues
- Ensure optimal site performance, functionality, and user experience
- Develop and implement strategies for continuous eCommerce improvement
- Content & Website Optimisation
- Create and update website content pages
- Ensure content accuracy, design consistency, and brand alignment
- CRM & Data Management
- Manage CRM systems and customer data
- Setting up email lists and marketing audiences
- Ensuring integrations between Magento, email platform, and CRM are working properly
- Analytics & Reporting
- Use Google Analytics, Microsoft Clarity, and Looker Studio to monitor and report on website performance
- Provide actionable insights to improve traffic, engagement, and conversions
- Track KPIs and recommend data-driven improvements
- General
- Any other duties as deemed necessary
- Identify training needs
WORKING CONDITIONS:
- Based at T-T head office in Woore, Cheshire
ANY OTHER DUTIES NECESSARY:
- Be flexible to the requirements of the business
- Observe and maintain the company’s Health & Safety Policy and Procedures.
- Undertake any other duties that may be required from time to time
PERSON SPECIFICATION
QUALIFICATIONS/ EDUCATION/ TRAINING
- Demonstrable high standard of both written and verbal English - Essential
Knowledge
- Knowledge of e-commerce strategies and principles - Essential
- Knowledge of SEO principles to enhance online visibility (training given) - Desirable
Experience
- Proven experience working with Magento 2 - Essential
- 1+ years' experience in e-commerce in a similar role - Essential
- Experience with email marketing platforms (ESP) - Desirable
- Familiarity with CRM systems - Essential
- Experience using Google Analytics, Microsoft Clarity, and Looker Studio - Essential
- Strong analytical and problem-solving skills - Desirable
- Good understanding of UX, SEO, and digital marketing principles - Essential
Skills and Competencies
- Strong organisational skills with the ability to manage multiple projects simultaneously while meeting deadlines - Essential
- Excellent communication skills - Essential
- Keen eye for detail - Essential
- Team player - Essential
Personal Attributes
- Self-motivated with a 'can-do' approach - Essential
- Prepared to learn new skills - Essential